An Easy–to–Navigate Help Center Section
You will find nearly all the answers to your questions in the intuitive Help Center section built into our Control Panel. It features a large database with regularly asked questions and comprehensive how–to articles written by our practiced technical support team.
We have prepared a selection of educational video tutorials that detailedly illustrate how to troubleshoot a typical issue associated with your Linux cloud hosting account. You will find the how–to video clips in the Help section.
A One–Hour Support Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24–7 tech support service and feature a sixty–minute support ticket response time guarantee. Our knowledgeable customer service technicians will be at your disposal 7 days a week and will settle any problem that you might chance upon within maximum sixty minutes after the tech support ticket submission. In the majority of instances, a reply will be provided to you in less than 20 minutes.