1 hour ticket response
Our team of technicians is focused on delivering prompt answers to each of your queries. We will examine your tech support ticket once it has been received and will reply with a solution within less than one hour after the technical support ticket submission. In fact, our average customer support ticket response time is twenty minutes.
A Top–Class Technical Support Service
Our client service team members possess big experience in the Linux cloud hosting sector and are competent enough to find a prompt solution to your problem. If, however, the issue at hand is not within the competency of a tech support engineer, the support ticket will be sent to a developer or admin for further assistance.
An Easy–to–Navigate Help Center
In the Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick suggestions on how to use our web hosting services. You can get the answers to your questions in the F.A.Q. repository, find more hints in the web hosting account administration articles or watch our step–by–step video tutorials.