Although the web hosting service supplied by the different companies appears identical, each provider has got their own platform with its own tweaks and different ways to complete given operations. That is why, a detailed knowledge base will be quite helpful both for persons with no practical experience and for technically experienced users who will at some point discover how certain procedures are done, but will waste valuable time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and simple to use, saving users both time and efforts. The end result is happier clients, since they can quickly find the information they are seeking, and less work for the customer support staff representatives, because usually most of the enquiries and issues that customers have got are already included in the knowledge base. If the articles are written well and cover more topics, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting plan through our company, you will acquire access to our comprehensive online help documentation where you will find information about virtually everything connected with our web hosting solutions. The topics range from how to create an email account on your smartphone, to how to accomplish various things using an .htaccess file. The articles themselves are written in a simple-to-understand way and include elaborate manuals on how to execute a certain operation within your Hepsia Control Panel. You can also find information that is not related directly to Hepsia, for example one that concerns Internet applications on your personal computer. The complete collection of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a particular section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to find out virtually everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with extensive online technical documentation where you will see info on all the functions that our custom-built Hepsia Control Panel offers, as well as solutions to different questions and difficulties that you might experience. All setup manuals feature elaborate explanations, which means that you will not need to worry about missing something if you are planning to export a MySQL database, for instance. The troubleshooting articles cover a number of different tenable causes of particular issues and the solution for each of them, so in case you are unable to send emails even though you have the correct outgoing mail server settings, for example, you can quickly see what the reason for this might be and rectify the issue with two or three mouse clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in every section. In case you wish to check out all help articles, click on the Help link, which is located in the top right-hand side of the Control Panel.