If you acquire your own server, you will have more liberty as to what you can install and run when compared to a shared hosting account. With a shared service, you have access just to your own account, hence you're not able to install server-side software. Although this is not an issue for the majority of script-driven applications, there are some that have particular requirements and need certain software to be present on the hosting server either for some additional functionality or for them to work at all. In case you have practical experience, you will not have any difficulties to run the hosting server, but if you do not, you may simply not have the knowledge to deal with everything and use the script applications which you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can arrange everything for you and assist you with any problems that you might face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server packages which we offer and you can add it either during the signup or at any time later on via your billing Control Panel. It comes with sixty minutes of custom work on your server, so our administrators can easily aid you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed if it does not work, so you'll not need to waste time to find out what is wrong because they can assist you in a very quick and qualified way. As this is a one-time upgrade, you can get it only when you need it and if a given task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective when you cannot do something by yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

You could add the upgrade to any of the Linux dedicated servers hosting that we offer at any time that you need it. In the event that you need any custom work from our administrators right after your server is prepared, you'll be able to order the upgrade during the hosting server signup procedure, or if you need something to be done later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service features an hour of work from our administrators on your machine, so in case you come across any issues to install a third-party software or some app gives errors and does not work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than 1 hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.