If you've ever had a cloud hosting account before or you have dealt with any kind of online service, you are probably aware from personal experience that for certain things it is better to speak with a live person on the telephone instead of exchange tickets or emails. If you'd like to find out more about a specific service before you decide to purchase it or if something small-scale needs to be made, for instance, it will be far easier and faster to do it real-time. If you can seek the advice of representatives by phone, it's also very likely that you are working with a real website hosting supplier, not a reseller. The level of support that you will get over the phone may differ between different companies - from general issues to experienced tech support. Typically most providers supply pre-sales assistance and 1st level telephone support, while more complex tech matters are managed through email or tickets.

Phone Support in Cloud Hosting

All our cloud hosting packages come with telephone support fourteen hours per day even on official holidays, therefore if you don't have an account yet, you'll be able to call us and find out more about our services or whether we will meet the system requirements for your sites. For your benefit, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so that you will be able to contact the phone number which is nearer to you. If you're a current customer, we can help you timely with any general and billing issues as well as with various tech issues so as to save you time and efforts - we are aware of the fact that sometimes it's easier to talk to a live person and get things done instantly. Certainly, some situations cannot be managed on the phone, so in such a case you are able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs per day as part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you may have to open a support ticket in case you experience such a problem, but for all of the billing, general or minor tech issues you can always call us and we'll help you quickly so as to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our state-of-the-art cloud platform or you will be able to get any other general info on our semi-dedicated services. We have local phone numbers in the United States, the United Kingdom and Australia plus a worldwide number, therefore you'll be able to call the one that is nearer to your location.